FAQs

Frequently Asked Questions

 

Do you have a physical store location?

Yes, you can come visit us at:

8155 SW Nimbus Ave Bldg 11

Beaverton, OR 97008

What are your store hours?

Thursday, Friday and Saturday

12:00 to 6:00 pm

Can I make an appointment to shop outside of open store hours?

Yes, you can call us to schedule a different time that works best for you at 503-502-8007.  Or make an appointment HERE

What payment methods do you except?

Visa, Master Card, Amex, Shop Pay, Apple Pay, Google Pay

What is your shipping policy?

Shipping Information

Standard shipping rates are calculated per the weight of your item. All items are pre-weighed and measured to account for this. Every attempt will be made to process and ship your order the day it's received. We will email you when the order is shipped. We are unable to ship to APO/FPO or PO Box addresses.

DOMESTIC SHIPPING RATES

All US orders are shipped via USPS or UPS and should be received within 7-10 business days after processing. Delivery time does not include Saturdays, Sundays or holidays. Saturday delivery is only available if prearranged with Customer Service. Should you require any other special shipping arrangements, please contact our Customer Service at info@tarynphilip.com. We can certainly expedite your package at an additional cost or utilize a different shipper if required. 

USPS or UPS

Rates will be determined by the weight of your package by the delivery carrier.

How do I track my order?

Click on the carrier below you chose at checkout and enter tracking information.

USPS

UPS

How long will my order take after I have ordered it?

Orders placed between Monday to Saturday will be filled within one to two days.  Your order arrival will be dependent on which service and speed you choose at checkout.  If orders are placed on Sunday or major holidays, it will be process and sent out the next business day.

Do you sell gift cards?

Yes, Click here:  Gift Cards

What is your return or exchange policy?

We have a very basic return policy as we want all of our customers to be happy with their purchase.  You may receive a full refund or in-house credit if you wish to return a product, within 14 days of purchase.  After 14 days, only a store credit will be given. 

All products must be in the original condition, unworn, with all tags attached, and receipt must be with return.  Any returns without the above cannot be accepted.

If you wish to exchange an item, please contact us before, so we may ensure we have the proper item and size in stock.  We will do our best to find you an alternative!

Return shipping is the responsibility of the purchaser. 

ALL RETURNS MUST ACCOMPANY RECEIPT.

ORIGINAL TAGS MUST BE ATTACHED.

ALL SALE ITEMS ARE FINAL SALES. NO RETURNS OR EXCHANGES.

Questions?  Please email, text or call us and we will get back to you ASAP - Thanks for becoming a Taryn x Philip Boutique customer, we’re happy to have you!

Contact information: 503-504-5704 or info@tarynphilip.com

Send Returns To:

Taryn x Philip Boutique

PO Box 25150

Portland, OR 97298