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FAQs

Frequently Asked Questions

 

Do you have a physical store location?

Yes, you can come visit us at:

2545 SW Cedar Hills Blvd #115
Beaverton, OR 97005

What are your store hours?

Sunday to Tuesday • 12-5 ••• Wednesday to Saturday • 11-6

We will offer seasonal hours during certain times of the year. 

   

What payment methods do you except?

Visa, Master Card, Amex, Shop Pay, Apple Pay, Venmo Google Pay, Cash.  Checks not Accepted. 

What is your shipping policy?

SHIPPING INFORMATION

Standard shipping rates are calculated per the weight of your item. All items are pre-weighed and measured to account for this. Every attempt will be made to process and ship your order the day it's received, but may take up to 24 hours. We will email you a confirmation with tracking when the order is shipped. We are unable to ship to APO/FPO or PO Box addresses.

DOMESTIC SHIPPING RATES

All US orders are shipped via USPS or UPS and should be received within 7-10 business days after processing. You have the choice of prices and delivery speed at the time of checkout.  Delivery time is on the schedule of the courier you choose, please seek that information on their websites. 

USPS or UPS

Rates will be determined by the weight of your package by the delivery service.  You will have the option to choose you speed and price during the checkout process. 

How do I track my order?

Click on the carrier below you chose at checkout and enter tracking information.

USPS

UPS

How long will my order take after I have ordered it?

Orders will be filled within 24-48 hours.  Your order arrival will be dependent on which service and speed you choose at checkout.  If orders are placed on major holidays, it will be process and sent out the next day we are open.

Do you sell gift cards?

Yes, Click here:  Gift Cards

What is your return or exchange policy?

Please Click Here to view return policy.